Connected Analytics’ Business Process service is widely applicable across the credit lifecycle and for different portfolios, with the objective of ensuring the operational processes and tools effectively support the business.
For existing portfolios, this service incorporates the review of the current processes with the objective of confirming their suitability or identifying where they can be enhanced. For new portfolios, the exercise will focus on implementing a suitable but scalable process and tools for portfolio launch that takes into consideration the longer-term strategy for the business.
Typically, a business process review will cover:
- efficient sourcing, use and management of data
- minimisation of manual intervention and processes
- adoption of best practice tools and technologies
- review of the decision system environment and tools, and
- operational performance and reporting.
This service is often provided as part of the following Solution Sets: