Ross Gayler
Senior Analytics Specialist
Ross is an internationally recognised leader in analytics for business decision making. His reputation for effective, practical and innovative analytical solutions has been built over 25 years of working with credit bureaux and financial services organisations, both directly and as an external consultant.
Since joining Connected Analytics in November 2014, Ross has worked with a number of clients across Australia and New Zealand. These projects have covered diverse topics, such as review of automated valuation models, regulatory review of home loan loss simulations, bad debt and provisioning models, data quality analyses, and credit origination models. In his contributions to these projects, Ross has brought a systematic approach and a high level of attention to detail.
Ross joined Connected Analytics after spending 16 years at Veda. As the Senior Research & Development Consultant, he provided guidance and assistance to the analytical teams working on a wide range of projects, both internally and externally. For some projects this took the form of advising the teams on more difficult or complex aspects of the analyses. He worked on a wide range of topics including profitability modelling, customer responses to lender actions, optimisation of lender policies, fraud detection, income prediction and validation, Basel II capital adequacy, and approximate identity matching.
Prior to Veda, Ross established a small team at GE Capital to provide advanced modelling support to front-line modellers. They developed multiple models, such as a model to predict fraudulent applications for credit to be implemented in existing systems, a method for improving the performance of old predictive models eliminating the need for system changes, models of risk, revenue, and responsiveness for marketing to launch a new credit card product, and predictive models and strategies for increasing the profitability of debt collection.
Ross also established the first credit scoring team at ANZ, recruiting and training ANZ’s first cohort of modellers, who later became senior industry figures. Ross has also worked as a business consultant for Experian and conducted methodological R&D for its head office in Nottingham, UK.
In addition to these roles, Ross has developed and maintained a strong professional engagement within the analytics community. He regularly presents his work at conferences, such as the Edinburgh Credit Scoring and Credit Control conference, the Australian Retail Credit Association conference, and the Australian Data Mining conference.
Ross holds a Bachelor of Science in Psychology and Computer Science, a Bachelor of Science with First Class Honours, and a Doctorate in Psychology from the University of Queensland.
